* Who we are,
* how and why we collect, store, and use and share personal information
* your rights in relation to your personal information, and
* how to contact us and supervisory authorities in the event you have a complaint.
Who We Are
Garrion Bridges Garden & Antique Centre (we' or us') collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection Regulations which apply across the European Union ( including the United Kingdom) and we are responsible as controller of that personal information for those laws
The personal information we collect and use
a) Personal information you provide to us
We collect the following personal information that you provide to us:
Some examples of when we collect this information include:
When signing up to our news letter
Filling out contact/ booking forums
b) Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agree that you:
shall consent on their behalf to the processing of their personal data;
shall receive any data protection notices on their behalf; and
shall consent on their behalf to the transfer of their personal data.
c) Cookies and similar technologies
This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.
For further information on cookies generally visit it www.aboutcookies.org
How We Use Your Personal Information
We collect information about our users for the following purposes:
To process customer enquires/ bookings
Who your information may be shared with
We may share your information with:
Law enforcement agencies in connection with any investigation to help prevent unlawful activity
We will not share your personal information with any other third party.
We would like to send you information about products services, offers, competitions and our business which may intrest you. Such information could be sent by post or by email
We will ask whether you would like us to send you marketing messages on first occasion that you provide any relevant contact information (i.e signing up for news letter etc) if you do opt in to receive such marketing from us you can opt out at any time (see what rights do you have? below for further information). If you have any queries about how to optout, or if you are receving messages you do not want you can contact us using the details provided below.
Whether personal information has to be provided by you, and if so why
No personal information has to be provided by you to us at any time
Reasons we collect and use personal information
Name and address - are kept for 6 years to satisfy U.K tax law
Email - Are only kept until the enquiry or booking is complete
These periods are no longer than necessary in each case.
Reasons we can collect and use personal information
We rely on the following as the lawful basis on which we collect and use your personal information:
Keeping your information secure
We have appropriate security measures in place to prevent personal information from being accidently lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also use technological and organisation measures to keep information secure.
We also have procedures in place to deal with any suspected data breach. We will notify you and any applicable regulator of a suspected data breach where we are legally required to do so.
Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for that reason we can not guarantee the security or integrity of any personal data that are transferred from you or t you via the internet. If you have any particular concerns about your information, please contact us using the details below .
Transfers of your information out of the EEA
We will not transfer your personal information outside the EEA at any time
What Rights Do You Have?
Under the General Data Protection Regulation you have a number of important rights free of charge. in summary, those include rights to:
* fair processing of information and transparency over how we use your personal information
* access to your personal information and to certain other supplementary information that this privacy notice is already designed to address
* require us to correct any mistakes in your information which we hold
* require the erasure of personal information concerning you in certain situations
* receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
* object at any time to processing of personal information concerning you for direct marketing
* object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
* object in certain other situations to our continued processing of your personal information
* otherwise restrict our processing of your personal information in certain circumstances
* claim compensation for damages caused by our breach of any data protection laws
For further information on each of those rights, including circumstances in which they apply, see the guidance from UK information commissioner's office (ICO) on individual's rights under the general data protection regulations
If you would like to exercise any of these rights please:
* email, call or write to us
*let us have enough information to identify you
* let us have proof of your identity ( a copy of your driving licenses, passport or recent credit card/ utility bill)
* let us know the information to which you request relates
From time to time we may also have other methods to unsubscribes (opt-out) from any direct marketing including for example, unsubscribe buttons or weblinks. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.
We may change this privacy police from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by:
By a notice on the website header
If you have any questions about this policy or information we hold about you, please contact us by:
post: Horsely Brae Overtown ML2 0RR
Telephone: 01698 372288
Mon - Sat 9:30 - 5pm
Sun - 10 - 5pm
Garrion Bridges Garden & Antique Centre is fully committed to the safety of its staff and visitors and to this extent has invested in the security of its buildings and facilities. The purpose of this Policy is to regulate the management, operation and use of the closed circuit television (CCTV) system at Garrion Bridges Garden & Antique Centre.
Common CCTV systems are based around digital technology and therefore need to be treated as information that will be processed under the Data Protection Act 1998. The person ultimately responsible for data protection within Garrion Bridges is the Managing Director. The system comprises a number of fixed and dome cameras located both internally and externally around Garrion premises. All cameras maybe monitored and are only available for use by approved members of staff.
2. Objectives of the CCTV System
The objectives of the CCTV system are:-
2.1. To protect the Garrion premises and its assets to ensure they are kept free from intrusion, vandalism, damage or disruption.
2.2. To increase the personal safety of staff and vistiors and reduce the fear of physical abuse, intimidation and crime.
2.3. To support the police in a bid to deter and detect crime.
2.4. To assist in identifying, apprehending and prosecuting offenders on Garrion premises.
2.5. To assist in the usage and management of Garrion premises on a day to day basis.
3. Statement of Intent
3.1. Garrion Bridges Garden & Antique Centre will comply with the Data Protection Act 1998, whether it be information, recordings and downloads which relate to the CCTV system.
3.2. The planning and design of the existing CCTV system has endeavored to ensure that the CCTV system will give maximum effectiveness and efficiency but it is not possible to guarantee that the CCTV system will cover or detect every single incident taking place in the areas of coverage.
3.3. Warning signs, as required by the Code of Practice of the Information Commissioner have been placed through Garrion Bridges premises.
3.4. CCTV recordings and data will be classified as confidential information and held in systems with appropriate security measures to safeguard against unauthorized access and use.
3.5. Recordings and data will routinely be held for the duration of the devices memory which on average is 1 month. Then all data will be erased.
4. Operation of the System
The system will be administered and managed by Managing Director, in accordance with the principles and objectives expressed in this Policy.
4.1. The day-to-day management will be the responsibility of the General Manager.
4.2. The CCTV system will be operated 24 hours each day, every day of the year.
5.1. Liaison meetings may be held with all bodies involved in the support of the CCTV system ie maintenance contractors, approved staff, police etc.
6. Monitoring Procedures
6.1. Camera surveillance may be maintained at all times for monitoring purposes.
6.2. Out of hours the system will connect to an external Remote Video Receiving Centre (RVRC) in the event of a security alarm activation.
7. Access by the Data Subject
7.1. The Data Protection Act provides Data Subjects (individuals to whom "personal data" relate) with a right to data held about themselves, including those obtained by CCTV.
7.2. Requests for Data Subject Access should be made in writing to the managing director of Garrion Bridges along with the following information.
* dates and times of the incident or their visit to Garrion Bridges with details of the specific location on Garrion Bridges premises;
* two photographs –one full face and one side view;
* proof of identity (e.g driving licence/passport containing a photograph)
7.3. A fee with normal accompany this service.
7.4. Upon fee been paid and information received the company will release requested footage within 40 days if held.
7.5. Garrion Bridges has the right to refuse a request for a copy of the data particularly where such access could prejudice the prevention or detection of crime or the apprehension or prosecution of offenders.
If it is decided that a data subject access request is to be refused, the reasons will be fully documented and the data subject informed in writing, stating the reasons
8. Measurement and evaluation
8.1 This policy and related procedures will be reviewed at least annually and in the light of lessons learned from any security incidents.
8.2 The ongoing need and purposes for which CCTV is used will also be reviewed at least annually and in the light of lessons learned from any incidents.